My StarHub

Free

My StarHub

My StarHub is a self-help application for StarHub customers to check the status of their bills, data usage and details of their subscription contracts with StarHub. My StarHub is supported on selected smartphones. Customers can also subscribe and unsubscribe from our value-added services for mobile service and update personal information at their convenience. Please check My StarHub for details of StarHub’s latest promotions, outlets and locations, IDD and overseas roaming rates, access StarHub Service, and activate notifications for exclusive StarHub deals. Here are the main features (authentication needed): 1) Check your service contract expiry date; 2) Check your data usage; 3) View your billing details; 4) View your bill in PDF format (HubID required); 5) Activation of International Roaming/Caller Number Display (HubID required); 6) Update Personal Information (HubID required) Notes: - NRIC/Passport authentication is only applicable for StarHub 3G customers. Other mode of access (example WiFi) will require HubID login. - Account information is not available for business customers For HubID registration, please visit our website at http://www.starhub.com/support/general/hubid.html. For help or feedback on My StarHub, please visit our website at http://community.starhub.com/t5/General-Discussions-Community/FAQ-My-StarHub-app-Android-iOS/m-p/11308#U11308.

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What you should know about My StarHub app

  • Highligths
    Check on StarHub accounts & useful to keep track of all my bills”
    User friendly & much more detailed information of plan usages”
    The app allow me to track my data usage
    Able to manage my data usage as well”
    A good tool to monitor my data usage accurately across devices”
    Good to see my bills and real time data usage”
    Rewards redemption and mobile data management so easy”
  • Keep in mind
    Auto log me out then tells me everything is invalid”
    Poor Customer Service
    It doesn't work most of the time
    Cant even recontract thru the online store
    New online version sucks”
    Until now still cannot pay bill
    I cannot check data without logging in”
    Clunky interface that directs users to open a web browser
    Can't do Rewards redemption too”

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