GreatCall Link


GreatCall Link

Providing care for an aging family member can sometimes be overwhelming. GreatCall Link is a free app that keeps you informed about the health and safety of senior family members with GreatCall devices right on your own smartphone. You can keep up-to-date when you want without disturbing them - helping them maintain the independent life they love. When paired with a GreatCall Jitterbug Phone or GreatCall Splash: - Alerts when an emergency call is made to 5Star - List of “zone” locations recently visited - Current map location through patented GPS technology - Weekly summaries based off device’s activity - Battery status of a connected Greatcall device When paired with Lively Wearable - Power status of a connected Lively Wearable device - Alerts when an emergency call is made to 5Star The same app works on all devices. The GreatCall Link app and a GreatCall Link-enabled device work together to keep the whole family connected, informed and independent. Dashboard Open the GreatCall Link app on a smartphone and know immediately if the user’s device (Jitterbug Phone, GreatCall Splash or Lively Wearable) is on. No more wondering if it’s forgotten at home or if it needs to be charged. You’ll even get an alert when the battery reaches critical level*, so you can remind them to recharge and remain connected to help. *Jitterbug phones and GreatCall Splash only Alert Be in the know. Link will send push notifications for selected actions, including when a call is made to 5Star Emergency Services. When you have current information, you’re able to make decisions quickly, allowing you to follow up without delay. Locator When the locator feature is enabled, 5Star agents and invited contacts can confirm a Subscriber’s location on a map. In an emergency, this information can be relayed to first responders and save crucial minutes and seconds. Use the locator along with your smartphone’s navigation system to get directions directly to the Subscriber's location, without having to call. Activities View a list of daily activities to confirm routines are normal. When paired with a GreatCall phone or GreatCall Splash, the app lists recent zone locations, based on information in the Personal Profile, making it easy to see if appointments are being kept or if there is a change in routine. Testimonials: “I just don’t know what I’d do without the comfort that GreatCall gives me, and now with this app, it’s always giving me updates and giving me peace of mind. Thank you!” - April W. “I'm really appreciating the service provided, and especially the app and website, as these have helped me to keep my Mom honest about wearing the 5Star device. I know if she has forgotten it, as the battery status shows 'charging', which means it is still plugged in on her nightstand. Also love that it works when she is away from home, and shows where she is. Great job!” - Gloria

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What you should know about GreatCall Link app

  • Highligths
    We have accounts for my mom and my mother in law”
    They answer you very quick I recommend for your family members”
    Customer service step me through without any further problems”
    Shows if device is powered up and the battery level
  • Keep in mind
    Greatcall tech support was useless”
    Can't locate mother in law because of too many error message”
    Application is very slow to respond and battery level is unreliable”

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